Group medical practice · Lugano
Care that
listens first.
A calm, multi-specialty practice in the heart of Lugano. General medicine and trusted specialists under one roof — with time to listen, in the language you're most comfortable speaking.
Unhurried visits
Time to actually talk
What we care for
One practice, the specialists you need.
Choose an area and meet the doctor who leads it. No switching clinics, no repeating your story — your care stays in one place.
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General medicine
Your first, familiar point of care. Here is where we can help — and the doctor who will look after you.
- Check-ups & prevention
- Coughs, colds & infections
- Blood pressure & cholesterol
- Chronic-condition follow-up
- Referrals & second opinions
Dr. Elena Ferretti
General medicine · Practice lead
IT · DE · FR · EN
“We don't rush. Good medicine begins with listening — everything else follows from there.”
The Sana approach
How a visit works
Calm, from the first hello.
Tell us what's going on
Book online or call — a person answers. Share as much or as little as you like; we'll match you with the right doctor.
Sit down, unhurried
Your appointment has room to breathe. We listen to the whole picture before anything else, in the language you prefer.
Leave with a clear plan
A plain-language explanation, next steps, and any referral handled in-house. We coordinate your care so you don't have to.
The team
Familiar faces, every visit.
A small, multilingual team — so you see people who know you and your history, and can talk it through in your own language.
Dr. Elena Ferretti
General medicine · Practice lead
Preventive care, chronic conditions and coordinating your specialists.
IT · DE · FR · EN
Dr. Marco Bernasconi
Cardiology
Blood pressure, rhythm and heart-risk screening — explained plainly.
IT · DE · EN
Dr. Sofia Keller
Dermatology
Skin checks, everyday skin conditions and minor procedures.
DE · IT · FR · EN
Dr. Luca Moretti
Pediatrics
Gentle, unhurried care for children from the first weeks onward.
IT · FR · EN
Practical information
Everything, before you ask.
Opening hours
- Monday – Friday08:00 – 19:00
- Saturday08:00 – 12:00
- SundayClosed
Urgent same-day slots are held open every morning.
Insurance
Recognised by all Swiss health insurers. Your visits are covered under basic insurance (LAMal); complementary and accident cover are welcome too.
- Basic · LAMal
- Complementary
- Accident · LAINF
No referral needed for most visits — we handle the paperwork.
Getting here
- Step-free entrance & lift to every floor
- Wheelchair-accessible rooms and WC
- Two-minute walk from the bus stop
- Parking for patients on Via delle Camelie
Via delle Camelie 9, 6900 Lugano
Book an appointment
Send a request and we'll confirm your slot by phone or email — usually the same day. A real person, every time.
- Same-week appointments
- 5 languages spoken
- Covered by Swiss insurance
Patient questions